Always nice friendly good customer service
I was cashing a cashiers check that was from Armstrong Bank and in addition to my Drivers License, I was required to provide MY ssn, place of employment, occupation and 2 phone numbers. I asked the teller why was all of this necessary and she said, "it just is." I laughed and said sarcastically, "the color of my skin wouldn't have anything to do with it, now would it?" She looked embarrassed and said, "no." I failed to mention that she made two phone calls to ensure that the check had not had a stop payment order.
Terrible, not helpful and the loan officer we talked to was not honest. They don't look out for the clients interests.
Recent change from BOK Muskogee to Armstrong in Checotah. I was hoping for more friendly bankers, more efficient systems, and a better online banking program. ALL THREE OF MY EXPECTATIONS HAVE COME TO PASS. I appreciate the local people inside the bank who are nice to small depositors as well as large; they reply in a personal and timely manner to my concerns. I received kind attention in a friendly and knowledgeable manner in the process of transferring monies/direct deposits from BOK to Armstrong. The Armstrong Online Banking program is clear, concise, and requires fewer "clicks" to navigate to the place where I need to be. If something should arise requiring me to come into the bank, I now have half the drive time. I am a creature of habit; don't like making changes but this recent change to Armstrong was an EXCELLENT CHOICE.
Armstrong Bank is a US Bank based in Checotah, Oklahoma. Armstrong Bank is located at 1111 W Gentry Ave, Checotah, OK 74426, USA.
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